Digital Policing Strengthens Citizen Safety and Transparency – ACS Home, Dr. Sumita Misra

Chandigarh, 17 January 2026

Additional Chief Secretary, Home Department, Dr. Sumita Misra today said that the adoption of digital policing platforms marks a significant step towards making policing more transparent, responsive and citizen-friendly. She said that technology-driven initiatives under the Digital Police framework are empowering citizens while simultaneously enhancing the efficiency and effectiveness of law enforcement agencies.

Dr. Misra said that the Digital Police portal (https://digitalpolice.gov.in/), developed under the Ministry of Home Affairs, provides a comprehensive platform for citizens to access a wide range of police services online. These include filing crime-related complaints, reporting cyber-crimes, tracking the status of complaints, obtaining copies of FIRs, and accessing information related to missing persons, stolen or recovered vehicles, and wanted criminals. The platform also enables citizens to seek antecedent verification for domestic help, drivers, tenants and prospective employees, as well as to obtain Police Clearance Certificates (PCCs), thereby reducing the need for repeated physical visits to police stations.

Highlighting the citizen-centric nature of the initiative, the Additional Chief Secretary, Home Department said that services such as missing person search, vehicle NOC generation, locating the nearest police station and accessing proclaimed offender information have made police services more accessible and time-efficient. She added that the facility for blocking lost or stolen mobile phones and unblocking recovered devices through the CEIR system has proved particularly useful in safeguarding citizens against misuse of stolen devices.

Dr. Misra further noted that the Digital Police ecosystem is equally beneficial for policing and internal security. Platforms such as Crime and Criminal Tracking Network & Systems (CCTNS) Search, Interoperable Criminal Justice System (ICJS) Search, monitoring of terrorism-related cases, cyber training modules and crime analytics tools are strengthening investigation, data-driven policing and inter-agency coordination. National-level databases, including those related to sexual offenders, human trafficking offenders, offenders of foreign origin and fake currency networks, are enabling faster identification of offenders and more effective crime prevention strategies.

She said that these digital tools are helping Haryana Police align with national best practices in smart policing by ensuring better use of data, technology and analytics for investigation, policy formulation and service delivery. Dr. Misra emphasised that the integration of citizen services with advanced investigative platforms reflects the government’s commitment to balancing public convenience with robust internal security mechanisms. She added that continued capacity building and awareness among both citizens and police personnel will further strengthen the impact of digital policing initiatives in Haryana