English
ਮਾਫ਼ ਕਰਨਾ, ਇਹ ਖਬਰ ਤੁਹਾਡੀ ਬੇਨਤੀ ਭਾਸ਼ਾ ਵਿੱਚ ਉਪਲਬਧ ਨਹੀਂ ਹੈ। ਕਿਰਪਾ ਕਰਕੇ ਇੱਥੇ ਦੇਖੋ।
Issues orders to Compensate Complainant
Chandigarh, 11 August 2025
The Haryana Right to Service Commission has issued orders against a DO-cum-CA of the Electricity Department, Ambala Cantt, in connection with a complaint regarding a faulty electricity meter and incorrect MDI consumption recorded in the bill.
Sharing information in this regard an official spokesperson said that the complainant had reported the fault, and on December 30, 2024, a lab test confirmed the meter was defective. However, even after this confirmation, the surcharge was not removed while adjusting the bill. The correction was made only after the Commission issued a notice. Due to this negligence, the complainant had to make repeated visits to the office and faced unnecessary harassment.
The Commission considered it as negligence, the Commission imposed a fine of Rs. 2,000 on the concerned officer and directed that the complainant be given Rs. 3,000 as compensation. The amount will be deducted from the officer’s August 2025 salary and paid/deposited accordingly.
Apart from this, the concerned SDO has been directed to discuss the remaining discrepancies in the bill with the complainant and ensure that the revised bill of Rs. 19,254 is correct. A report on this matter must be sent to the Commission by August 13, 2025.
